Frequently Asked Questions

Discover more about our luxury scents, sustainable practices, and shipping policies.

Are Maison Louis Marie products clean and non-toxic?

Yes, we are committed to clean beauty. All of our products are formulated without parabens, sulfates, phthalates, or synthetic dyes. We are proud to be vegan and cruelty-free.

Where should I apply the perfume oil for the longest-lasting scent?

For the best fragrance payoff, apply our perfume oils to your pulse points: wrists, neck, and behind the ears. The warmth of your skin helps to diffuse the scent throughout the day.

What is your shipping policy for international orders?

We ship worldwide; however, due to international regulations, alcohol-based Eau de Parfums may have shipping restrictions to certain countries. Perfume oils and candles generally ship internationally without issue.

Can I return a fragrance if I don't like the scent?

We offer a 30-day return policy for unused and unopened products. To ensure you love a scent before committing to a full size, we highly recommend purchasing our Discovery Set first.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your delivery progress.

Are your candles made with sustainable wax?

Yes, our candles are crafted using a soy wax blend that is non-toxic, sustainable, and designed to provide a clean, long-lasting burn with optimal scent throw.